The global communications company SKY has invaded the comfort of my abode and wreaked havoc with everything it touched. After naively thinking their £26 a month deal for TV, Broadband and Phone offer would be a good idea and signing my life into their hands, I am now currently residing in a flat that is bereft of terrestrial TV, no broadband and have been billed £20 for the experience. Ironically, no one at SKY thinks this is bad for a new customer or can communicate within their customer services departments. Apparently, it takes 3 working days to log a complaint which is most likely to be filed under 'IGNORE AND TRANSLATE INTO FARSI' so only limited individuals who fluent in a dead language are able to respond and help you. I am now 'sans' internet access at home after SKY decided to disconnect us two weeks ago, without warning or sending the correct 'technical team' to install a dish to our roof, connect the relevant cables and routers and, you know, basically do their job as stated. According to Rupert's people, second floor flats require a 'specialist team' team of installers, who are few and far between, obviously trained along side Japanese Samurai, the Gurkhas and elite SAS soldiers. This does mean I'm unable to regularly update this blog until it's all been sorted, which probably at this rate, will be around the same time the London Olympics opens in 2012.